FROM PROF. DR. PETER GENTSCH Maturity levels and phases The figure shows the different phases on the way to AI Enterprise. The model shows the different development stages from Non-Algorithmic Enterprise to Semi-Automated and Automated Enterprise. The highest maturity level...
FROM PROF. DR. PETER GENTSCH The AI framework enables the bridging of the infrastructure via the use cases to the business. AI FRAMEWORK – THE 360° PERSPECTIVE Within the AI Business Framework, the relevant topics and terms are systematized,...
FROM PROF. DR. PETER GENTSCH Conversational Business/ Conversational AI Communication and interaction are increasingly controlled and determined by algorithms. Bots and messaging systems are hotly debated and are considered mega trends for the next few years. The postulate “markets are...
Mai 30, 2023 Wer im Kundenservice noch einen persönlichen Ansprechpartner sucht, der ist von gestern. Inzwischen sprechen viele Kunden lieber mit einem Chatbot. Von Anna Sophie Kühne, Sonntagszeitung, 21.05.2023, WIRTSCHAFT (Wirtschaft), Seite 22 – Ausgabe D1 Wenn Vodafone einen Mitarbeiter...
Peter Gentsch: present on television, in the press and on international events The Latest from Peter Peter Gentsch at Deutscher Marketing Tag (German Marketing Day), October 10, 2023 With 500 participants, the Marketing Day on 10/11 October was the event...
Peter Gentsch: "The New Game Changer for Businesses is Generative AI" How the New Generation of AI is Revolutionizing Business The current wave of generative AI includes above all the so-called Foundation Models, which come up with performance promises of...
Book Peter Gentsch Since over two decades Peter Gentsch has been actively shaping the manner in which businesses employ AI to create better processes, interactions, and revenues: as a coach he has enlightened hundreds of practitioners as a consultant he has...
Publicationsby and about Prof. Dr. Peter Gentsch Peter Gentsch’s Books AI in Marketing, Sales and Service “AI and Algorithmics have already optimized and automated production and logistics processes. Now it is time to unleash AI on the administrative, planning and...